Tailor-Made Adventures for Your Journey

Your Journey, Your Way – Personalized Travel Planning

Privacy Policy

Effective Date: 25 August, 2024

1. Introduction

Welcome to SkipYourAgent. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [www.skipyouragent.com] (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Site.

2. Information We Collect

2.1 Personal Information

When you use our Site, we may collect personal information that you voluntarily provide, including:

  • Contact Information: Name, email address, phone number.
  • Account Information: Username, password, and other details you provide when creating an account or booking services.
  • Payment Information: Credit card details and billing information used for transactions.

2.2 Usage Data

We collect information about your interactions with our Site, including:

  • Log Data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and collect data about your usage patterns. Cookies are small files placed on your device that enable us to recognize you and remember your preferences.

2.3 Third-Party Analytics

We may use third-party analytics services (e.g., Google Analytics) to collect and analyze usage data. These services may use cookies and other tracking technologies to track and report on user behaviour.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process and manage your bookings, transactions, and account-related activities.
  • Customer Support: To respond to your inquiries, provide support, and address issues.
  • Personalization: To customize your experience on our Site, including providing recommendations and tailored content.
  • Communication: To send you updates, promotional offers, newsletters, and other information related to our services. You can opt-out of receiving promotional communications at any time.
  • Improvement: To analyze usage data and improve the functionality, performance, and content of our Site.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. How We Share Your Information

4.1 Service Providers

We may share your personal information with third-party service providers who perform functions on our behalf, including:

  • Payment Processors: To process payments and manage billing.
  • Email Service Providers: To send newsletters and promotional communications.
  • Analytics Providers: To analyze usage data and improve our Site.

4.2 Business Transfers

In the event of a merger, acquisition, or any form of sale of some or all of our assets, we may transfer your information to the relevant third party. We will notify you of any such changes and update our Privacy Policy accordingly.

4.3 Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order). We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. We strive to use commercially acceptable means to protect your information, but we cannot guarantee its absolute security.

6. Your Rights

6.1 Access and Correction

You have the right to access, correct, or delete your personal information. You can request access to or correction of your information by contacting us using the contact details provided below.

6.2 Opt-Out

You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

6.3 Do Not Track

Our Site does not currently respond to Do Not Track (DNT) signals. You can adjust your browser settings to block DNT requests, but this may affect your ability to use certain features of our Site.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, which may have different data protection laws. By using our Site, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site and updating the effective date. Your continued use of our Site after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SkipYourAgent
Email: info@skipyouragent.com

11. Additional Information

For residents of certain jurisdictions, additional rights and protections may apply. Please review the relevant legal requirements applicable to your location to understand any additional rights you may have.